Refund policy

RETURNS

We accept return requests for eligible standard items within 14 days of delivery. Items must be unworn, unused, unwashed, with tags attached, and in their original condition. Proof of purchase is required.

To request a return, email tobinpartyof6@gmail.com before sending anything back. Returns sent without prior approval may not be accepted. Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect.

ITEMS THAT CANNOT BE RETURNED

Custom, personalized, made-to-order, sale, clearance, and final-sale items cannot be returned or exchanged unless they arrive damaged, defective, or incorrect. Worn or used items cannot be returned.

DAMAGED OR INCORRECT ITEMS

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly with your order number and clear photos so we can make it right.

EXCHANGES

Because many items are produced in limited quantities, exchanges are subject to availability. Contact us first and we will let you know what options are available.

REFUNDS

Once an approved return is received and inspected, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the refund.

CANCELLATIONS

Contact us as soon as possible if you need to cancel an order. Standard orders may be cancelled before fulfillment begins. Custom, personalized, or made-to-order purchases cannot be cancelled once materials have been ordered or production has started.